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General questions:

What is Vidavii? What services do you offer?

Vidavii is a cutting-edge, technology-based wellbeing circuit that’s energy boosting, safe, proven and has an exponential effect on your health, recovery, immunity and performance. And it takes just 30 minutes each time you visit! It’s also got testing and tracking built in, thanks to our easy-to-use companion app, which includes your 3D avatar. So you’ll be able to keep track of all the progress you’re making.

How do I book an appointment?

Just use the contact form on our website or give us a ring. You can also book appointments through our RemediCool app.

What are your opening hours?

We’re open from 8am to 9pm Monday to Friday, from 10am to 8pm on Saturdays and from 11am to 5pm on Sundays.

What should I bring?

 Loose, comfortable clothing is always best. You may want to bring a robe or coverup for in between sessions (or you can use one of ours). You’re welcome to bring your own hat and gloves and face mask but don’t worry if you can’t, we have everything you need on hand. For your feet, we recommend trainers or something similar – as long as your shoes are sturdy and not open-toed, you’re good to go.

Should I exercise before or after my Vidavii session?

We recommend you work out after the circuit. That way, your body will be prepped for a great session, especially since the cryo chamber session will give you an extra boost of energy. Trust us, after your Vidavii circuit, you’ll feel full of energy.

What training or experience do your staff have?

Our staff are fully trained on all our treatments and equipment. They also receive direct training from the RemediCool app on the use of the RemediCool System

Is there anyone who should not do the Vidavii circuit due to various health conditions?

Considering your health and safety is our top priority, here are some important considerations before you book an appointment with us:

  1. Claustrophobia: Severe cases may find the enclosed space of the cold chamber overwhelming.
  2. Raynaud's Syndrome: If you have cold sensitivity, the symptoms could be exacerbated.
  3. Heart Conditions: Including heart disease or severe heart problems, require a doctor’s consultation before considering cryotherapy.
  4. Blood Pressure Issues: Those with untreated or uncontrolled high blood pressure should avoid the cold chamber.
  5. Cold Sensitivity/Allergy: If you're especially sensitive to cold, it’s best to steer clear.
  6. Infections: Skip cryotherapy if you’re dealing with acute infections or fever.
  7. Neurological Conditions: Consult with a doctor if you have conditions like multiple sclerosis.
  8. Pregnancy: It's advised for pregnant women to refrain from cryotherapy.
  9. Stent Implants: If you have implants, please wait 2 years post-implantation and consult your doctor.
  10. Acute Thrombophlebitis: To minimize the risk, consultation is required.
  11. Kidney Issues: Those with acute or severe kidney diseases should avoid this treatment.
  12. Tumor Diseases: A doctor’s consultation is crucial, particularly if lymph nodes are affected.
  13. Thromboembolism/Blood Clots: Consult your doctor due to potential risks with lymphatic drainage.

Breathe - Infrared light and ionised oxygen chamber specifics:

  • Not recommended for acute inflammatory conditions, joint inflammation attacks, febrile infections, shortness of breath, hypotension, or heart failure due to risks associated with heat and inflammation intensification.

These guidelines ensure that all our clients can enjoy the benefits of our services safely and effectively. If you have any of the conditions mentioned above or other health concerns, please consult with your healthcare provider before booking. Your wellbeing is of the utmost importance to us.

Weight and age restrictions?
  • Weight Limits: The maximum body weight for the Flow System is 120kg, our scan allows up to 170kg, while for MCS and the cryo chamber, the base plate can accommodate up to 200kg.
  • Age Requirement: The minimum age for our services is 15 years. Minors must either be accompanied by their parents or have parental consent.

The Vidavii circuit

What are the benefits of the treatment?

You’ll be energised and rejuvenated. You’ll be holding off the signs of ageing. You’ll be boosting your metabolism, immunity, balancing your hormones and promoting healing, recovery and performance. In short, you’re going to feel amazing. As we like to say: Breathe. Freeze. Squeeze. Repeat.

How long does each treatment last?

The whole Vidavii circuit takes about 30 minutes: 3D Body Scan (4 mins), Oxygen Chamber (8 mins), Flow System (8 mins) and Cryo Chamber (max 5 mins).

How often should I do the Vidavii circuit?

We recommend doing the circuit up to 3 times a week. But it depends on your goals, your schedule – and how much you crave the feeling!   

Breathe - light therapy

What is light therapy, and what does it do?

The Infrared Light & Ionised Oxygen Chamber is a wonder of modern science, delivering four types of therapy at once: heat, light, aromatherapy and ionised oxygen. It’ll boost your immune system, give you more energy, improve your skin and much more.

How long does the Infrared Light & Ionised Oxygen Chamber last?

The ‘Breathe’ session lasts 8 minutes.

Do I need to make any special preparations beforehand?

No, you don’t need to do anything special before you arrive. We do recommend you bring some comfy clothes with you though.

What are the benefits of light therapy?

The various tones of blue, green and red light help improve your skin and boost the production of collagen. The ionised oxygen, meanwhile, helps your body heal and gives you an overall sense of wellbeing. Lastly, the aromatherapy and heat therapy are designed to provide relaxation and calm.

How often should I use light therapy?

You can come enjoy the Light & Ionised Oxygen Chamber as often as you like, every day if you want. That said, we generally recommend clients enjoy light therapy at least 2 or 3 times a week.

Freeze - cryo chamber

Just how cold is the cryo chamber?

The Vidavii cryo chamber reaches -85°C.

How often can I use the cryo chamber?

While you can use the cryo chamber daily, we generally recommend 3 times a week.

What is a cryo chamber, and what benefits does it offer?

The cryo chamber is the ultimate game-changer, helping support your immune system, strengthening that all-important connective tissue and improving circulation. What’s more, the endorphins you release during the therapy can help reduce pain and inflammation (they’ll also boost your energy, mood and performance).

Can anyone use the cryo chamber? 

Most people can enjoy the benefits of the cryo chamber. However, people with a history of high blood pressure, strokes or heart attacks and those with pacemakers, stents or who suffer from claustrophobia may want to consult their GP before stepping into our Whole Body Cryotherapy Chamber.

What does it feel like to have a cold chamber session?

It's an incredible feeling! The cold you experience is a dry cold, making it less intense than you might expect. You’ll feel the release of endorphins during the session, filling you with energy. And you’ll be dancing away to the music in the headphones, so the time flies by!

Is cryotherapy safe?

Yes! Absolutely. The treatment is 100% safe. Also, any time you want to leavethe cryo chamber, you can.

What can I expect from a cold chamber session?

A lot. You’ll feel an immediate increase in energy, an improvement in mood and a strengthened immune system.

How do I prepare for a cryo chamber session?

Bring gloves, a hat and face mask (we’ll also provide those for you at Vidavii). If you need to use the loo, we recommend going before your session. And remember, our staff are always on hand to answer your questions or provide any help you may need.

What do I wear in the cryo chamber?

It’s cold in there (obviously), but you’ll only need your underwear, some gloves, a facemask and a hat.

 Squeeze - lymphatic drainage

What is lymphatic drainage and what health benefits does it offer?

Lymphatic drainage (sometimes known as lymphatic massage) in our unique Flow System takes just 10 minutes. It can help strengthen your connective tissue, resolve issues around water retention as well as generally improving your wellbeing.

How many sessions do I need to see results?

At first, we recommend using the Flow System every other day. Do this about 10 times and then you should switch to about 2 or 3 times a week.

Can everyone benefit from lymphatic drainage?

No, unfortunately not everyone. People with blood clots, recent heart attacks or strokes or anyone that has experienced acute renal failure should NOT use the Flow System.

Can lymphatic drainage help with weight loss?

Yes, it can. Lymphatic drainage helps you get rid of excess water weight and leaves you feeling lighter.

Scan - 3D body scan

What is a 3D body scan, and how does it work?

With pinpoint accuracy, the scan shows your posture and takes precise measurements of various parts of your body. What that means is you can keep track of even the smallest improvements to your posture or muscles or BMI or waist-hip ratio, all through the RemediCool app. Being able to track your progress anytime anywhere is a great way to reach your fitness goals.

What does the scan show?

You’ll see measurements of your arms, chest, thighs and legs, as well as your waist-hip ratio, your lean mass, your body fat percentage and your BMI.

Are the results of the scan confidential?

Absolutely. These precision measurements can only be viewed by you and our staff. Your information is safe with us.

How long does it take to perform a 3D body scan?

The scan takes just a few minutes. You simply step onto the scanner plate, it rotates very slowly in a circle and – voila! – you’re done.

How often should I have a 3D body scan done?

We recommend a body scan once a month. That way, you can track all the progress you’re making.

Dry water massage - Overwater Massage

What is an overwater massage, and how does it differ from traditional massages? 

The overwater massage is a massage experience like no other. You’ll be lying on a warm waterbed. The water jets flow gently beneath the surface and the massage can be completely customised to be just how you like it.

How long does a typical overwater massage last?

We offer 15- and 30-minute massages at Vidavii.

Are there any health concerns or people who should avoid this type of massage?

No. Everyone can benefit from overwater massage.

What should I wear during the overwater massage?

You can wear your street clothes. We just ask that you remove your shoes.

Is overwater massage suitable for pregnant women?

Yes, pregnant women can also enjoy the overwater massage.

Pricing and payment questions:

How do I book a session?

You can use our new client contact form or give us a ring. If you’re already a customer, you can also book an appointment through the RemediCool app.

How much do your services cost?

Click here to see the prices for the Vidavii circuit and our treatments and programmes.

Do you offer package deals or memberships?

Yes, we do. In fact, you can buy 5- or 10-session packages for the circuit or individual treatments. You can buy combo packages, like the SP4 programme.

What payment methods do you accept?

We accept most forms of payment: credit card, PayPal, instant bank transfer.

Reservation and cancellation policies:

How do I book an appointment?

You can book online via our contact form, or simply call us. And if you’re an existing customer, you can also book an appointment through the RemediCool app.

What happens if I need to cancel my appointment?

We understand, sometimes things come up. If you get in touch via to cancel your appointment within 24 hours, there’s no charge. We’d be happy to rebook your appointment for a different time.

Is there a cancellation fee?

As long as you cancel within 24 hours of your appointment start time, there’s no cancellation fee. However, if you don’t cancel in time, you will be charged for that session.

Discounts and vouchers

Do you offer gift vouchers?

Sorry, we don’t currently offer gift vouchers.

Do you have any special offers or discounts?

From time to time, we may offer discounts. Sign up to receive emails to be notified

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